Policies & FREQUENTLY ASKED QUESTIONS
What Should I Expect with My First Massage Therapy Session?
You will need to complete a confidential health history questionnaire when you arrive for your first session. This helps your massage therapist to determine the safety and effectiveness of massage therapy for you. The therapist will also ask you what your goals are for your massage session (e.g., to lessen pain and discomfort, to be able to move your arm more easily...)
It is important to arrive on time for your first (and any) session. A late arrival will likely shorten the length of your session and full payment will still be expected.
How Should I Prepare For My Massage Session?
It's a good idea to arrive a few minutes early for your appointment so that you will have time use the rest room if needed and settle in. If your session starts late because you have arrived late, there may not be enough time for a full session. Please refrain from wearing perfume, cologne, and lotions to your appointment. These scents can permeate the treatment room and some people have allergies to chemicals in perfumes. Moisturizers can interfere with massage lotions and oils, and dry skin is needed for some types of bodywork.
Please allow at least 24 hours notice when canceling or rescheduling an appointment. We do charge a fee for late cancellations (less than 24 hrs. notice) and no-shows. If you cancel in less than 24 hours before your appointment, we will not likely be able to fill that time slot with another client. Fees for late cancels and no shows: 45 or 60 min. session - $20; 30 min. session- $10; 75 or 90 min. session $30; 2 hr. session - $40.
If you arrive more than 10 to 15 minutes late to an appointment, your session will likely need to be shortened so that the next appointment can start on time. Full payment for your scheduled session is expected.
What forms of payment do you accept?
Cash, check and all major credit cards are accepted forms of payment.
Are There Times When I Should Not Receive Massage?
If you think you are coming down with a cold, stomach bug, have the flu, a contagious infection of the skin or other, or have a fever, you will need to reschedule your appointment. It is not beneficial to receive a massage at this time and the massage can worsen symptoms. And,, your massage therapist doesn't want to get sick too! Thank you.
How Do I Know if Massage is Safe for Me?
There are some conditions that may contraindicate (make inadvisable) massage therapy or certain modalities or techniques of massage and bodywork. For example, certain heart conditions, pregnancy with any complications, recent surgery, osteoporosis, deep vein thrombosis (blood clots), uncontrolled high blood pressure, may make massage therapy inadvisable. These are just some examples. When in doubt, check with your physician or massage therapist. In some cases, we may require written permission from your doctor to receive therapeutic massage.
Will I be covered during a massage? What do I wear?
Draping is always used in a massage session and only the area being worked on will be uncovered.
For goal-oriented massage, you can wear a loose fitting t-shirt and shorts. We will still need to work over skin, so easy fitting clothing is a must to be able to work around.
For general wellness massage, most people undress completely, or wear underwear bottoms only. You are covered with a sheet and blanket for draping before the therapist enters the room and only the areas being worked on will be uncovered.
Description of massage modalities: Your massage therapist may use any combination in a session for best results.
Deep-Tissue Massage: Techniques that utilize deep-tissue/deep-muscle massage are administered to affect the sub-layer of musculature and fascia. The muscles must be relaxed in order to effectively perform deep-tissue massage; otherwise, tight surface muscles prevent the practitioner from reaching deeper musculature. It helps with chronic muscular pain and injury rehabilitation, and reduces inflammation-related pain caused by arthritis and tendinitis.
Myofascial release is the three-dimensional application of sustained pressure and movement into the fascial system in order to release fascial restrictions that are no longer relevant or are impeding progress. Palpation of the tissue texture of various fascial layers is performed. Upon locating an area of fascial tension, gentle pressure is applied in the direction of the restriction. Myofascial release is an effective therapeutic approach in the relief of cervical (neck) pain, back pain, fibromyalgia, scoliosis, neurological dysfunction, restriction of motion, chronic pain, and headaches.
One of the most commonly taught and well-known massage techniques, Swedish massage is a system of treatment designed to either relax and/or energize the body by stimulating circulation. Five basic strokes, all flowing toward the heart, are used to manipulate the soft tissues of the body. The disrobed client is covered by a sheet and blanket, with only the area being worked on exposed. Therapists use a combination of kneading, rolling, vibrational, percussive, and tapping movements, with the application of oil, to reduce friction on the skin. The many benefits of Swedish massage may include generalized relaxation, and improved circulation, which may speed healing and reduce swelling from injury.